Terms of use

Products

The store sells the products shown in the app. Stock can run out. If a product is no longer available, we will tell you.

Prices

Prices are in Iraqi dinars (IQD). They can change until you place your order. If a price changes while you are checking out, the app shows the new price before you confirm.

Orders

You need an account to place an order. The store confirms each order and may call or message you about it.

Delivery and pickup

Delivery costs 5,000 IQD to every city. Pickup at the store on Muzaffariya Street, Erbil, is free.

Payment

You pay cash on delivery, or at the store when you pick up your order. When checkout offers it, you can also pay online with FIB or a Visa / Mastercard card on First Iraqi Bank's secure page.

Cancelling an order

You can cancel an order in the app until it is packed. After that, contact us.

Returns and warranty

Returns, exchanges and warranty follow the store's policy at the time of purchase. Contact us to ask about a product before you buy it, or for help after you buy it.

Your account

• Give your real name, phone number and delivery address, so we can deliver your order.
• Keep your password private. You are responsible for orders placed from your account.
• Do not place fake orders or misuse the app. We may close accounts that do.
• You can delete your account at any time.

Delete your account

Changes to these terms

We may update these terms. The date at the top shows when they last changed.